FAQ - Frequently Asked Questions

The settlement must happen with the piece dry. Make sure to clean the grooves of the piece. Any type of prefabricated plaster of good quality may be used.

Settlement on a painted wall:
To work on a Painted wall you must perforate it before putting the product to adhere to the mortar in the wall.
Mortar for each type of setting:
AC1 –Internal setting
AC2 –External setting
AC3 –Hot settings (Barbecue grill, fireplace, wood stove). 

For 11x26 and 6x26 sizes we recommend a 7 to 10 mm spacing.

The grout takes 15 minutes to dry. It starts to harden after 2 ½ hours after preparing. These are: the minimum and maximum times for cleaning. Preferably, clean it immediately, that is,starting from 15minutes.

No grout is recommended on dark colors. 

To clean the Natural tiles, use a cloth or a damptow before the external drying of the material applied when laying. NOTE: WE DO NOT RECOMMEND THE DARK GROUT IN THIS JACKET (NATURAL).To achieve a perfect cleaning, prepare a cleaning solution and rinse the tiles strongly. Soon afterwards, rinse with plenty of clean water. For cleaning of enameled tiles, follow the same procedure. WARNING: The permanence of the solution, especially when used in greater than recommended concentration, corrodes cement joints.

No grout is recommended on dark colors, such as Black, especially in the NATURAL product. You may use the Gray one instead.

The use of the Pierini Tiles is varied, and it is applicable in various internal and external environments, from grills and beach houses, cottages or even the facades of buildings or condominiums.

The Pierini Tile is available in building stores throughout Brazil. If you are having trouble finding or if you are a retailer click here.

If there is a shortage of the tiles for the same wall, the customer must inform the Batch and Date of Manufacture contained in the box so we can check its availability in stock. If it is not available, we will check the closest hue.

We do not recommend washing it with laundry soap, because it whitens it. 

We do not recommend laying wall coverings on the floor, because the piece may waste over time.

You must not cover the inner part of the grill, fireplace, wood stove.

We do not recommend applying varnish, resin, any waterproofing agent on the piece, especially to the Natural.

Do not use in damp locations.

Caring so the grout will not dry on the piece and make cleaning harder.
Do not apply varnish, resin or any waterproofing agent.
No Black grouting.

It is the change in color tone of a product by an intentionally, continuous, controlled and standardized way.

Intentional because it is no coincidence, it is not the result of factors beyond control,it isa deliberate and carefully planned and caused variation.

Continuous because it is not a succession of groups of different shades, it is not the change of tone between batches, it is rather a continuous variation of tone, such that any random sample of the product possesses in its interior every shade planned.

Controlled because it is not a random variation, it is the production of an ordered sequence of changes that must occur within specified limits.

Standardized because variations do not vary with time, they are always the same variations that should occur. A set of tones should be defined and standardized for each product.

Intensity of shade variation.
The Ceramic Tile Distributors Association in the USAadopts 4 classes of color shade variation. Our lines are classified following this system:
V1 – Uniform appearance. The differences between the pieces are insignificant.
V2 – Low variation. One can distinguish small variations between the pieces.
V3 – Moderate variation. Shade variation where the dominant color of a part is present, even slightly, in other pieces.
V4 – High variation. Variation where the color of a piece can be totally different from the other, with the harmonic set remaining.
Pierini Revestimentos Cerâmicos LTDA

Rua José Pierini, 150 - Coloninha Zilli - Criciúma - SC
Brazil - CEP 88810-305

Phone: +55 (48) 2102-2747
Customer Service: 0800-7022787

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